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Email etiquette – best practice
Just because a communication drops into our inbox rather than our post box, there are still a few basic principles for the way we talk to each other.
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Adwatch: Santander’s 1-2-3 lesson in brand ambassadors
Being the best in the world at wielding a golf club does not a world-class bank manager make. You wouldn't put your CFO in an F1 car and expect him to finish the race, let alone on the podium. So why...
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